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Cape Cod
Cooperative Bank
25 Benjamin Franklin Way
Hyannis, MA 02601
800-641-1100

ID Theft/Fraud

Important: Cape Cod Cooperative Bank will NEVER call you unsolicited to verify information about your account or personal information over the phone or via email.  If you are contacted in such a manner, PLEASE do not give out this information and contact our Deposit Services Department immediately at 508-568-3200 or 1-800-641-1100.

Don’t let unscrupulous thieves rob you or members of your family of your identity.  Here you will find resources to assist you in understanding identity theft and fraud, how to protect yourself and others and what to do if you suspect your identity has been stolen.

While much has been written about high-tech, online identity thieves, the "low-tech" methods are far more prevalent.  According to the Federal Trade Commission (FTC), here are some of the most common ways your identity can be stolen.

Common Ways that ID Theft Happens: 
Skilled identity thieves use a variety of methods to steal your personal information including:

  1. Dumpster Diving. They rummage through trash looking for bills or other paper with your personal information on it.
  2. Skimming. They steal credit/debit card numbers by processing your card.
  3. Phishing. They pretend to be financial institutions or companies and send spam or pop-up messages to get you to reveal your personal information.
  4. Changing Your Address. They divert your billing statements to another location by completing a “change of address” form.
  5. “Old-Fashioned” Stealing. They steal wallets and purses; mail, including bank statements; pre-approved credit offers; and new checks or tax information.  They steal personnel records from their employers, or bribe employees who have access.

Crisis in the Economy Brings Increase in Scams and Fraud
Read more about it>>>

Deter – Detect – Defend. Avoid ID Theft! 
By the FTC 
10 minute video presentation 
(Macromedia Flash Player is required)

How to Guard Against Internet Thieves and Electronic Scams
This is a multimedia presentation sponsored by the FDIC
.  (Macromedia Flash Player is required)

On Guard Online – Your Safety Net™  
OnGuardOnline.gov provides practical tips from the federal government and the technology industry to help you be on guard against Internet fraud, secure your computer, and protect your personal information. 

 
What You Need to Know About: Potentially Compromised Debit Cards…
Appeared in Cape Cod Cooperative Bank’s My C-Notes Spring/Summer 2006
 

For Businesses in MA - New MA Data Protection Law requirements for protecting consumer information effective March 2010.  Here is a handy compliance checklist for your business. Click here>>

For more information, check our Privacy and Security page.




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